{
  "event": "message.inbound",
  "event_version": 1,
  "event_id": "e3273028-3075-5814-9d56-3de94e95d78e",
  "timestamp": "2026-09-21T08:15:31Z",
  "data": {
    "service": "telegram",
    "bot_name": "support_bot",
    "phone_number": "12345678901",
    "text": "Hello 👋"
  }
}
